Returns & Exchanges
At School of PE, we are committed to your career success and offer a transparent return policy for our professional engineering exam preparation materials. If you are not satisfied with your purchase, you may request a refund or exchange within 10 days of the initial enrollment or purchase date, provided course materials remain unused.
Submit a Request
Contact our student support department via email or through your student portal to formally initiate a return or exchange request.
Verification Review
Our team will review your account to ensure that digital materials have not been extensively accessed and that no physical textbooks have been shipped.
Return Physical Materials
If you received physical study guides, they must be returned in their original, unmarked condition to our distribution center at the sender's expense.
Refund Processing
Once approved, a refund will be issued to your original payment method within 5 to 7 business days, minus any applicable registration or shipping fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing